At Camperig, we offer free shipping on orders over USD $29. For orders below USD $29, shipping fees will be calculated at checkout.
We will directly ship the items from our US, EU&other local warehouses. Please double check your delivery address when you place an order as the Camperig team is not able to change the address after products are shipped.
After you purchase on the official Camperig website, our team will email you the tracking number once the product is shipped. Please frequently check your email, and feel free to contact contact@camperig.com for further questions.
Order Confirmation
After placing your order, you will receive a confirmation email listing the items ordered and your shipping information. Please review these details (country, street number, company name, unit...) and contact us immediately if there are any errors. If you haven't received the confirmation email within 24 hours, please check your spam folder before contacting us.
How long does delivery take?
The table below lists estimated transit times after dispatch, in business days (excluding weekends and public holidays). Order processing and any wait for pre-order or out-of-stock items are additional. Transit time depends on the destination and the shipping channel required for your product.
These estimates apply only to serviceable addresses. All delivery exclusions listed under “Where does Camperig ship to?” below still apply. A country appearing in this table does not override those restrictions.
| Destination | Special goods | Power banks / sensitive goods |
|---|---|---|
| United States | 8–15 | 10–18 |
| United Kingdom | 5–13 | 8–15 |
| France | 8–13 | 10–15 |
| Germany | 5–13 | 10–15 |
| Italy | 10–12 | 10–15 |
| Spain | 7–12 | 10–15 |
| Netherlands | 10–12 | 10–15 |
| Austria | 9–11 | 10–15 |
| Belgium | 10–12 | 10–18 |
| Bulgaria | 7–16 | 10–18 |
| Switzerland | 10–12 | 10–18 |
| Cyprus | 7–16 | 10–18 |
| Czech Republic | 7–16 | Not Available |
| Denmark | 7–16 | 10–18 |
| Estonia | 7–16 | 10–18 |
| Finland | 7–16 | 10–18 |
| Greece | 7–16 | 10–18 |
| Croatia | 7–16 | 10–18 |
| Hungary | 7–16 | 10–18 |
| Ireland | 7–16 | 10–18 |
| Lithuania | 7–16 | 10–18 |
| Luxembourg | 10–12 | 10–18 |
| Latvia | 7–16 | 10–18 |
| Malta | 7–16 | Not Available |
| Norway | 7–15 | 10–15 |
| Poland | 7–12 | 10–15 |
| Portugal | 7–13 | 10–15 |
| Romania | 7–16 | 10–15 |
| Sweden | 7–16 | 10–15 |
| Slovenia | 7–16 | 10–15 |
| Slovakia | 7–16 | Not Available |
| Ukraine | 7–16 | Not Available |
| Australia | 8–17 | 12–18 |
| Japan | 4–9 | Not Available |
| Hong Kong, China | 3–7 | Not Available |
| India | 10–13 | Not Available |
| South Korea | 5–8 | Not Available |
| Malaysia | 8–10 (East Malaysia: 9–12) | Not Available |
| Philippines | 8–10 | 10–18 |
| Singapore | 5–6 | 7–10 |
| Thailand | 5–8 | Not Available |
| Vietnam | 5–6 | Not Available |
| Indonesia | 18–25 | Not Available |
“Not Available” means the power-bank / sensitive-goods shipping channel is unavailable for that destination. Product eligibility depends on the shipping channel; please contact us before ordering if you are unsure which estimate applies. For destinations in our shipping regions that are not listed above, contact us to confirm availability and timing.
Order processing and pre-orders
Orders are prepared before being handed to the carrier. Once your order ships, we will email you a tracking number. Pre-order and out-of-stock items follow the availability and dispatch updates provided for that product or order; the transit times above do not include time spent waiting for stock. Please check the product page and order update emails, or contact us for an order-specific dispatch estimate.
Tracking your shipment
Use the tracking number in your shipping confirmation email on our Track Your Order page to see the latest carrier updates. Items shipped separately may arrive on different dates.
Possible delivery delays
Delivery times are estimates, not guaranteed arrival dates. Customs clearance, public holidays, severe weather and carrier disruptions may extend delivery times. If your shipment is taking longer than expected, please email contact@camperig.com with your order number and tracking number so we can help.
Where does Camperig ship to？
We currently ship to customers in the following regions:
- United States
- Europe
- Asia
- Australia
However, we are currently unable to deliver to certain remote areas, including but not limited to:
- Offshore islands
- Military bases
- APO/FPO/DPO addresses
- Certain outlying territories
- Other remote or restricted delivery zones determined by the carrier
If your shipping address is in a remote area that cannot be serviced, we will contact you after your order is placed.
We cannot deliver to the following areas:
- Alaska
- American Samoa
- Guam
- Hawaii
- Marshall Islands
- Northern Mariana Islands
- Palau
- Puerto Rico
- Rhode Island
- U.S. Virgin Islands
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
Thank you for your understanding.
How will my delivery be shipped?
We choose DHL, USPS, UPS, FedEx or other suppliers to fulfill orders. All the package has tracking number.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is on the way.
About Customs Tax
Taxes may apply for imported goods/services and is regulated by the local countries law. Camperig is not responsible for any tax invoice charged on its products or services. Shipping rates are estimates and may depend on different policies and tax rates applied per country of import. please contact your local customs authority for more information. all return costs caused by failure to sign for packages / products will be the responsibility of the customer and not Camperig
What do I need to do when I received a different product than what I ordered?
Please contact customer support at contact@camperig.com